After more than 2 million tickets were sold for Taylor Swift’s 2023 Eras tour through Ticketmaster's Verified Fan presale on Tuesday, the ticketing company announced Thursday (11-17) that a planned general sale for all other customers has been canceled.
Ticketmaster stated that it was due to extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory.
While many fans were able to get tickets on Tuesday, others were left waiting in hours-long Ticketmaster queues that eventually either crashed or sold out. The company later issued a statement about “historically unprecedented demand.”