In the mid-90s, David Neeleman wanted to launch a new airline. He had already co-created a regional airline out of Salt Lake City that was acquired by Southwest. And despite his admiration of Southwest’s business model, Neeleman felt there was a market for a different kind of budget airline. He envisioned flights to cities other budget airlines avoided and excellent customer service, with high-tech amenities. In 2000, he launched JetBlue and in its first year, the company flew over 1 million people, and cultivated a loyal customer following. Then came the 2007 Valentine’s Day ice storm. PLUS in our postscript “How You Built That,” how Lisa Dalton turned a relationship mishap into a game-changing braille label that solves a daily problem for blind consumers.
JetBlue Airways: David Neeleman
By NPR
Feb 4, 2019 | 12:01 AM
Last Played
MoreTrending
Audio: Bon Jovi Documentary Now On Hulu
9h ago
Audio: Def Leppard Celebrating 40th Anniversary In 41st Year
9h ago
The Rolling Stones Announce Opening Acts, Including Country Artists
9h ago
Shinedown To Perform At Grammy Hall Of Fame Gala
9h ago
Kim Petras Cancels Summer Concerts Due To Health Concerns
9h ago
Latest
Last Played
MoreTrending
Audio: Bon Jovi Documentary Now On Hulu
9h ago
Audio: Def Leppard Celebrating 40th Anniversary In 41st Year
9h ago
The Rolling Stones Announce Opening Acts, Including Country Artists
9h ago
Shinedown To Perform At Grammy Hall Of Fame Gala
9h ago
Kim Petras Cancels Summer Concerts Due To Health Concerns
9h ago